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This store has earned the following certifications.
Olee Sleep Mattresses / queen mattress
Mattress Rebound Note
Allow 24 to 72 hours for your memory foam to fully expand. Warm rooms accelerate this process, while cooler temperatures may slow it. Following the instructions ensures you witness the magical expansion that turns your mattress into a soft, supportive surface.
Cool and Comfortable Sleep
Experience premium comfort with our ice silk fabric, renowned for its temperature regulation. In hot or humid conditions, it minimizes sweat and ensures a dry, cozy surface ideal for a restful night.
Healthy Mattress
Our mattresses are crafted from high-quality foam and fabric, guaranteeing your safe and comfortable use. If you notice a slight odor when first opening, rest assured; it is harmless and will dissipate in a few days.
Pain Relief Box Mattress
Designed for your comfort and support, our 10-inch Queen size mattress features vacuum-sealed packaging for easy storage and compatibility with various bed frames. It is built to evenly support your body while offering gentle relief for sensitive areas.
Peace of Mind Purchase
Savor the quality of our mattresses, backed by a 10-year protection guarantee. Over 99% of our customers are satisfied and recommend our Queen mattresses to others, ensuring your peace of mind in your purchase decision.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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